鸿爪

退款政策

14 天无理由退款

购买后 14 天内,你可以无理由申请全额退款。无需说明理由,也不需要退回激活码。

如何申请

到账时间

我们会在 2 个工作日内处理。退款由支付渠道原路退回,到账时间取决于发卡行,通常 3–10 个工作日。

退款后会发生什么

退款完成后,对应的激活码将被作废。扩展会回到 Free 档位,你本地的卡片数据不会被删除。

例外

对于明显滥用退款政策(例如同一邮箱反复购买并退款)的情况,我们保留拒绝后续订单的权利。

Refund Policy (English summary)

You may request a full refund within 14 days of purchase for any reason. Contact hongzhaosupport@163.com with your Paddle or Afdian order number. Refunds are issued to the original payment method within 2 business days of approval; bank posting may take 3–10 business days. The license code is revoked after refund; local card data is not deleted.